상담자의 자기효능감과 다차원적 완벽주의가 불확실성에 대한 인내 부족을 매개로 소진에 미치는 영향: 초심과 중급 발달단계에 따른 다집단 분석

초록

This study examined the effects of counselors' self-efficacy and multidimensional perfectionism on burnout, mediated by intolerance of uncertainty, and investigated differences between novice and intermediate counselors. Data were collected from 318 active counselors with 6 months to 15 years of experience, none of whom possessed the highest level of certification. The data were analyzed using SPSS 29.0 and Mplus 8.11 for mediation modeling and multi-group analysis. The results are as follows: First, intolerance of uncertainty significantly mediated the relationship between self-efficacy and burnout. Second, intolerance of uncertainty also significantly mediated the relationship between multidimensional perfectionism and burnout. Third, multi-group analysis revealed a significant difference between groups only in the pathway from self-efficacy to intolerance of uncertainty, which was significant only in the intermediate counselor group. Based on these findings, this study proposes strategies to prevent counselor burnout, considering developmental stage. Study limitations and suggestions for future research are also discussed.

키워드