복잡계 리더십이 직무성과에 미치는 영향에 관한 연구: 구성원 민첩성의 매개효과와 심리적 임파워먼트와 참여적 의사결정의 조절효과를 중심으로

초록

This study investigates the impact of complexity leadership on job performance in rapidly changing business environments and examines the mediating role of employee agility as well as the moderating effects of psychological empowerment and participative decision-making. A survey was conducted with employees from domestic companies with more than 300 employees in manufacturing, finance, service, and IT industries. Out of 500 distributed questionnaires, 450 were returned, and 420 valid responses were used for the final analysis. The results revealed that, first, complexity leadership had significant positive effects on both employee agility and job performance. Second, employee agility mediated the relationship between complexity leadership and job performance. Third, psychological empowerment significantly strengthened the positive effect of complexity leadership on employee agility, whereas participative decision-making did not show a statistically significant moderating effect. These findings highlight the importance of fostering employee agility through complexity leadership to enhance job performance. In particular, the results suggest that when employees perceive themselves to be psychologically empowered, the beneficial effects of complexity leadership are amplified. This study provides theoretical and practical implications by empirically verifying the relationships among complexity leadership, employee agility, and job performance.

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